Play Smart. Stay in Control with lxtar

At lxtar, we believe that gambling should always be a form of entertainment — never a financial strategy, a coping mechanism, or a source of stress. We serve players across Bangladesh, from Dhaka and Chittagong to Sylhet and Cox's Bazar, and we understand that responsible gaming is not just a regulatory requirement — it is a genuine commitment to the wellbeing of our community.

lxtar provides every registered player with a suite of self-management tools that can be activated at any time directly from your account settings. These tools are free to use, take effect quickly, and cannot be overridden by lxtar staff once applied. We deliberately design these controls to be easy to activate and harder to reverse — because we know that in moments of concern, having immediate, friction-free access to protection is what matters most.

Gambling always carries financial risk. lxtar strongly encourages all players to approach betting as a leisure activity with a fixed entertainment budget — not as a source of income. If at any point your relationship with gambling feels out of balance, please use the tools described on this page or contact our support team immediately.

lxtar operates a strict 21-and-over policy for all players in Bangladesh. We conduct age verification at registration and may request supporting documentation at any stage of account activity. Our age verification process includes:

• Date of birth confirmation at the point of account registration — players must declare that they are aged 21 or above.
• Government-issued ID verification — lxtar may require a copy of a national ID card, passport, or driving licence to confirm the player's age and identity as part of our KYC process.
• Automatic account suspension where an age discrepancy is detected or suspected — the account will be locked and reviewed before any withdrawal can be processed.
• Immediate permanent closure of any account found to belong to a person under 21, with all real-money balances returned in full.

lxtar allows every player to set personal deposit limits on their account. Deposit limits are one of the most effective tools for keeping your gambling within a budget you are comfortable with. You can choose from:

• Daily deposit limit — a maximum amount you can deposit within a 24-hour rolling window. Once the limit is reached, no further deposits are accepted until the window resets.
• Weekly deposit limit — a maximum amount you can deposit across a rolling 7-day period. This is ideal for players who prefer to think about their budget on a week-by-week basis.
• Monthly deposit limit — a maximum amount you can deposit over a 30-day period, giving you a longer-term view of your gambling expenditure.
• Instant limit reduction — reducing your deposit limit takes effect immediately. Increasing a limit requires a cooling-off period of at least 7 days to prevent impulsive decisions during vulnerable moments.

Sometimes the healthiest thing you can do is step away from gambling for a while. lxtar's time-out feature allows you to temporarily deactivate your account for a set period. During a time-out:

• You cannot log in to the lxtar platform — the account is fully locked for the duration you selected.
• No deposits, bets, or withdrawals can be made — the account is in a fully inactive state, not just a restricted state.
• The time-out period cannot be cancelled or shortened once activated — this is intentional. The protection remains in place for the full duration regardless of any subsequent request.

Available time-out periods at lxtar are 24 hours, 48 hours, 72 hours, 1 week, 2 weeks, 4 weeks, and 6 weeks. To activate a time-out, visit the Responsible Gaming section of your Account Settings and select your preferred duration. The time-out takes effect within minutes of your request being submitted.

If you feel that gambling has become genuinely harmful to you — affecting your finances, relationships, work, or mental health — lxtar offers permanent self-exclusion. This is a serious, irrevocable step designed for players who need full separation from gambling for the long term. When self-exclusion is applied:

• Your lxtar account is permanently closed and cannot be reopened under any circumstances. Any attempt to register a new account after self-exclusion will be rejected upon detection.
• Any real-money balance remaining in your account at the time of self-exclusion will be returned to you via your registered payment method (bKash, Nagad, Rocket, or other registered method), subject to completion of any outstanding verification requirements.
• lxtar will not send you any marketing, promotional, or bonus communications following self-exclusion. Your contact details will be removed from all marketing lists immediately.

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following questions are designed to help you reflect honestly on your relationship with gambling. If you answer "yes" to several of these, we strongly encourage you to use our responsible gaming tools or contact our support team:

• Do you find yourself gambling with money that was budgeted for essential expenses such as rent, food, or bills?
• Do you feel a strong urge to keep gambling after a loss in order to win back the money you lost?
• Has gambling caused arguments, tension, or dishonesty in your relationships with family or friends?
• Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
• Have you borrowed money, sold possessions, or used savings to fund your gambling?
• Do you find that gambling takes up more of your time or thoughts than you intended, interfering with work, study, or daily responsibilities?

If any of these questions resonated with you, please know that you are not alone and that help is available. Use lxtar's self-exclusion, time-out, or deposit limit tools right now — or reach out to our support team who can help you navigate your options without judgment.

Responsible gaming is not only about recognising problems — it is also about building good habits from the start. Whether you are new to lxtar or a long-standing player, the following practices will help you keep gambling in a healthy place in your life:

• Set a fixed entertainment budget before you start each session and stick to it — treat any amount you deposit as money spent on leisure, not as an investment you expect to get back.
• Never chase losses. If you reach your session limit, stop — the next spin or bet is not guaranteed to recoup what you have lost, and chasing losses is one of the most common patterns that leads to problem gambling.
• Balance gambling with other leisure activities. Make sure that gaming at lxtar is one of many ways you enjoy your free time — not the only one. Maintaining a varied leisure life reduces the risk of gambling becoming disproportionate.
• Do not gamble when you are stressed, upset, or under the influence of alcohol. Emotional states can impair judgment and lead to decisions you would not make when calm and clear-headed.
• Use the session reminder feature to check in on how long you have been playing. It is easy to lose track of time when engaged in a game — periodic reality checks help you stay grounded.
• Talk openly about your gambling with someone you trust. Keeping your gaming activity secret from close family or friends is often an early warning sign that the relationship with gambling is becoming unhealthy.

lxtar strongly encourages parents and guardians in Bangladesh to take steps to prevent minors from accessing online gambling platforms, including lxtar. If you share a device with children or young people, consider using parental control software to restrict access to gambling websites. Most smartphones and tablets in Bangladesh — including those running Android and iOS — support built-in parental controls or app-blocking features.

Never share your lxtar account credentials with any other person, including family members. Keeping your login details private ensures that only you — a verified adult aged 21 or above — can access and use your account.

If gambling is causing you distress, financial difficulty, or harm to your relationships, please do not wait. Contact the lxtar support team — we will listen without judgment, help you activate protective tools, or guide you through self-exclusion. Your wellbeing matters more to us than your activity on the platform. All responsible gaming requests are handled with full confidentiality.